ASOS Contact Number: 0870 280 5113

ASOS is the largest independent retailer of clothing and beauty products in the UK. Their website,, contains over 60,000 products from over 850 different brands, including their own label. ASOS was founded in June of 2000 and is headquartered in London, England. The company currently employs approximately 7,500 individuals in Camden Town, Hertfordshire, and Barnsley. The current CEO’s include Nick Beighton and Nick Robertson. Today, the company maintains nine different country-specific websites and ships to over 237 other countries.

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The official contact number for ASOS can be found on their official website here:

ASOS Customer Service Number for General Enquiries

ASOS customer service can be reached by dialing 0870 280 5113. Representatives are standing by to take your calls between the hours of 8am – 9pm, seven days a week. When using this number to contact the company, questions related to the following topics can be answered:

  • • Orders
    • Products
    • Payments
    • Delivery
    • Returns
    • Accounts
    • Website & Apps

If you have placed and order and would like to track it online, you can do so by signing into your account and viewing your open orders. Additionally, help is provided online at – There, answers to many commonly asked questions are provided. It is also possible to email ASOS via the email link on that page. The phone response time is of course much faster than email response times, but email may be a valid option after-hours or for times when you do not need a fast response.

ASOS Customer Service for Orders

If you have questions about an order that is about to be placed, or has already been placed, reach out to ASOS customer service. A team member can answer questions related to order cancellation, clothing sizes, care instructions, missing items, import charges, and more. If you have a question about an order or the ordering process, contact ASOS customer care at 0870 280 5113. To speed the process along, have your order number ready if the call is in relation to an order that has already been place. If asking questions about specific items, having the item numbers handy will be helpful.

Contact ASOS for Returns

When purchasing clothing online, it is important to be able to make a return. ASOS does accept returns and covers the postage cost. It can take up to seven working days for returns to be received, but if your return has not been delivered within this time frame, contact ASOS. Note that the returns policy for UK shoppers and International shoppers does vary, so call ASOS to see a full list of return policies for every country. Refunds are processed back to the method of payment that was used to purchase the item. Refund processing can take up to five business days after the item has been received.

ASOS Contact Number for Account Help

ASOS Account HelpAccount help is available for issues such as:

  • • Account creation
    • Account deletion
    • Password recovery or changes
    • Login issues
    • Updating contact details
    • Signing up for Premiere Delivery

Account creation requires just some basic information. No payment method will need to be entered until a purchase is made. It is possible to sign up for an account via Facebook, Google+, Twitter, or email. To access the account creation options online, go to the ASOS website and make your selection. Once the selection is made, you will be directed to the appropriate page. For email sign up, simply complete the form provided and submit it.

Premiere Delivery offers unlimited next-day delivery or nominated day delivery with no minimum order value for an entire year for £9.95. This service is only available to residents of the UK at this time. To learn more about this fixed-cost deliver option, phone ASOS contact number 0870 280 5113 !

Contact ASOS for Delivery Questions

Standard delivery typically takes four working days from the time the order is placed. If your order is delayed, you may want to contact ASOS customer service at 0870 280 5113 to learn more about the shipment. If the order has been sent via a trackable service, then it can be tracked by clicking on the tracking link provided to you. International delivery will likely take longer and may not be trackable. Use the ASOS number listed above to contact the customer service department in regard to international shipments.

ASOS on Social Media

If you would like to contact ASOS on social media, there are several options for doing so. Representatives are available to answer questions about products, ordering, shipping, returns, and more.

Note that if your reason for contact would require you to provide personal information such as your address or payment information, ASOS contact number 0870 280 5113 should be used to get in touch with the company instead of posting on social media. Email may also be used to avoid providing personal information on social media.

ASOS Shopping and Magazine Apps

ASOS apps are available for Android phones and tablets, as well as iPhone, iPod, and iPad devices. The shopping app allows users to do just that, shop on a mobile friendly website. The magazine app connects users to the latest shopable fashions. Both apps are provided for free and can be found in the iTunes store and on Google Play. Should you have questions about the download or installation of these apps, contact ASOS via phone or send an email to the support team.

Work for ASOS

Work For ASOSASOS employs thousands of people, offering positions at several different locations. If you are interested in working for ASOS, use ASOS phone number 0870 280 5113 to connect to the hiring department. The following are the job categories:

  • • Buying & Merchandising
    • Customer Care
    • Design & Garment Technology
    • Digital Experience
    • Finance
    • Internships
    • Logistics & Chain Supply
    • Customer Experience
    • Head Office Roles
    • People Team
    • Production
    • Technology

It is possible to search open positions online by visiting their careers website. Should you find a position that you would like to apply for, simply register an account and complete the application process online.

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